Debug Technician | Flex                                                  NOV 2018 – April 2019

Austin – TX

Involved in debugging to component level new and pre-existing product. Document Control, responsible for producing and maintaining records associated with the Test/Debug/Repair process. Repair/replacement of electro-mechanical components associated with the device. Build and test prototypes.

All Covered Engineer | Dynamo                                        SEP 2018 – NOV 2018

Austin – TX

Developing, maintaining, and supporting technical infrastructure, hardware and system software components. Performing installation, maintenance and support of system software/hardware and user support. Configuring, debugging and supporting multiple infrastructure platforms.

Desktop Support Analyst | Center for Health Empowerment  SEP 2018 – NOV 2018

Austin – TX

Maintaining an inventory of installed software, managing software licensing, and creating policies and procedures for upgrades. Analyzing and making recommendations for hardware and software standardization. Creating user accounts and managing access control based on company policies.

Network Technician | Cisco Systems                                                                                                                                 JUN 2018 – JUN 2018

Austin – TX

Configured (WAN) / (LAN) routers or related equipment. Installed or repair network cables, including fiber optic cables. Installed and configured wireless networking equipment. Configured and define parameters for installation or testing of routers, switches, controllers, multiplexers, or related networking equipment.

Information Technology Network Technician | AT&T Build Lab                                                                                         DEC 2017 – MAR 2018

Austin – TX

Designed, developed, implemented, and maintained network infrastructure. Determined network bandwidth needs and recommended measures to meet those requirements. Conducted network modeling and analysis to construct a reliable, high-performance integrated network. Programmed routers, and switches.

Network Security Specialist – Intern | Amphion Engineering Inc                                                                                        NOV 2016 – MAY 2017

Chicago, IL – Tallahassee, FL

Supervise network support and client server specialist and plan, coordinate, implement network security measures. Apply and configure network security software such as Metasploit and Nessus to document network intrusion activities and make recommendations to enhance existing security measures.

Human Resource Technician | Seminole Indian Casino                                                                                                       DEC 2009 – APR 2010

Immokalee, FL

Managed employee relations to obtain a greater customer service experience. Inputted salaries, benefits, and financial reports for a staff of 500+ employees within the casino using Unix.

Level III Computer Technician | MSU NSCL                                                                                                                    AUG 2008 – AUG 2009

East Lansing – MI

Remotely accessed and repaired over 400 computers at any given time using a responsive active directory. Troubleshooting technical issues within the Laboratory very promptly within the facility to obtain maximum efficiency.